Performance management on the shop floor : an investigation of KPI perception among managers and employees

Bingley [u.a.] / Emerald (2020) [Journal Article]

International journal of quality and service sciences

Authors

Selected Authors

Ohlig, Jasmin
Hellebrandt, Thomas Sven
Metzmacher, Amelie Isabel
Pötters, Patrick
Heine, Ina

Other Authors

Schmitt, Robert H.
Leyendecker, Bert

Identifier