Measuring Quality Orientation in Organisations: A Cognitive-Behavioural Approach

Heine, Ina (Corresponding author); Schmitt, Robert H.

Cham / Springer International Publishing (2019) [Contribution to a book, Contribution to a conference proceedings]

Proceedings of the 12th International Conference on Measurement and Quality Control - Cyber Physical Issue : IMEKO TC 14 2019 / Vidosav D. Majstorovic, Numan Durakbasa, editors
Page(s): 291-306