Measuring Quality Orientation in Organisations: A Cognitive-Behavioural Approach

Heine, Ina (Corresponding author); Schmitt, Robert H.

Cham : Springer International Publishing (2019)
Contribution to a book, Contribution to a conference proceedings

In: Proceedings of the 12th International Conference on Measurement and Quality Control - Cyber Physical Issue : IMEKO TC 14 2019 / Vidosav D. Majstorovic, Numan Durakbasa, editors
Page(s)/Article-Nr.: 291-306